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I paid twice for the same order

Don’t worry, we will refund the additional payment.

First, we will need to verify that a double payment has taken place so please use our Help Center to contact us and send us:

  1. The order number you received in your order confirmation email
  2. The details of when each payment was made and their amounts

Once we’ve verify the details against your order, we will schedule a refund for you. You will be notified by email when the refund will take place.