Missing items in my delivery

We’re sorry, we didn’t mean to inconvenience you. Sometimes, packages are sent separately to optimize deliveries or, in the case of differing manufacturing times for items in your order, they may be shipped separately. In this case, the rest of your order should arrive soon. A tracking link will be issued and sent to your email once the order is shipped.

If indeed there were items that were missing from your order, please accept our apologies. We’ll need to investigate what happened. Please notify us of missing items using our Help Center. We’ll need your order number to verify what was included in your shipment. If the error was with our courier partner, then we’ll follow up with them and notify you accordingly.

Thank you for your patience.